Durahold Rug Pads

Shipping & Returns

SHIPPING

We offer FREE SHIPPING on all orders within the contiguous United States*, regardless of order value! For shipping to Canada, see bottom section. All orders are subject to a flat handling fee of $6.95.
*(Alaska & Hawaii please see bottom of page)

WHEN
We normally ship orders within 5-7** business days

WHERE
We ship to residential and commercial addresses within the contiguous United States, Canada*, Alaska* & Hawaii*. 

HOW
We ship orders without signature required and we use UPS, FedEx & USPS. Once we ship your order, we will update you with the tracking details for your reference.

RETURNS

We offer a 30-day return policy on all orders, except on custom items. Return shipping is FREE!

WHEN
You have 30 days from the day you receive your order to send us a return request

HOW
Simply send your return request to info@duraholdrugpads.com and in the subject line, please enter "RETURN" - Please include your order number and item(s) to be returned. We will reply with the return label within 24 hours.

Please be advised that any return that was altered in any way or if the packaging appears damaged will be refused.

REFUNDS
We issue your refund within 2 business days of receiving your return. Please be advised that returns with damage may be refused, so please be sure to wrap your item(s) securely.

*Shipments to Canada, Alaska & Hawaii incur a shipping rate based on order amount and rate will be displayed during checkout. Canadian recipients are also responsible for any customs, brokerage & duties due.

**We reserve the right to delay shipping for issues out of our control, such as production issues, etc, and in most cases, we will try to notify you of any extended delays, at which time you can decide whether to maintain or cancel the order.